Certified Travel Associate Practice

Which principle of business writing emphasizes the importance of ensuring accuracy in the written message?

1. Conciseness

2. Copy

3. Correctness

4. Courtesy

The correct answer is: Correctness

The principle of business writing that emphasizes the importance of ensuring accuracy in written messages is correctness. This principle highlights the need for information to be accurate and reliable, which is crucial in maintaining professionalism and building trust with the audience. Ensuring correctness means that facts, figures, and the overall content of the message are precise and free from errors. This approach helps prevent misunderstandings and miscommunications, which can have significant repercussions in a business context. Conciseness, while also important, focuses on delivering information clearly and briefly without unnecessary words. The term "copy" generally relates to the actual text of a document and does not inherently imply accuracy. Courtesy emphasizes politeness and respect in communication, which, while valuable, does not specifically address the necessity of accurate information. Thus, correctness stands out as the principle that directly relates to the accuracy of the written message.