Certified Travel Associate Practice

What principle of business writing involves including remarks that show consideration for the reader's interests and feelings?

1. Conciseness

2. Copy

3. Correctness

4. Courtesy

The correct answer is: Courtesy

Courtesy is the principle of business writing that involves including remarks that show consideration for the reader's interests and feelings. Although all the other options are important elements of business writing, they do not specifically address the idea of showing consideration for the reader. Conciseness, while important, focuses on brevity and efficiency rather than the reader's feelings. Copy, or content, is crucial in business writing, but it does not necessarily pertain to the way the writing conveys consideration for the reader. Correctness is essential for ensuring clear communication, but it does not necessarily involve considering the reader's interests and feelings. Therefore, the most appropriate answer is courtesy.